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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Tolmie

Sharon Tolmie

August 9, 2024

5  out of  5
rating by Sharon Tolmie
"We have been working with Stephanie for all our insurance needs for the past year and she has gone above & beyond to answer all of our questions and to troubleshoot any issues we have had with our multiple State Farm policies. Thank you for your continued support & excellent customer service!"
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Tom Shultz

July 25, 2024

5  out of  5
rating by Tom Shultz
"So Stephanie and her whole team were amazing, they were efficient professional. I switched my auto insurance and my homeowners insurance the process took 35 minutes to complete , also at a much cheaper rate. Stephanie and her whole team were so nice and helpful I will recommend them to everybody you won't go wrong with them. !!"
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Austin Druse

May 3, 2024

5  out of  5
rating by Austin Druse
"We're in the process of moving, and Stefanie Curtis at State Farm has been fantastic in helping us update our renter's and auto policies. Her assistance has made this aspect of our move completely seamless. Stefanie's thorough and caring approach has truly made a difference. If you're in Illinois or Wisconsin and looking for reliable insurance support during a move, I highly recommend Stefanie!"
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Amy Runkle

February 16, 2024

5  out of  5
rating by Amy Runkle
"Stefanie Curtis is amazing, kind and calm. She's extremely knowledgeable and was able to explain everything I had questions about. Her team is also friendly and efficient at their jobs. The sleepy puppies playing on the T.V. as I waited was a nice relaxing touch. Everyone in this office has always assisted me any way they could and has made all my insurance plans less overwhelming. They are all rock stars, I'm super thankful for all their hard work."
We responded:
"Thank you so much for the kind words!! It’s been our pleasure helping and working with you over the last few years. The sleepy puppies are my personal favorite as well!! I truly value your business and I am looking forward to helping you for many more years to come! "
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Daniel Dominguez

February 15, 2024

5  out of  5
rating by Daniel Dominguez
"Great service! Explains everything in a very easy to understand way!"
We responded:
"Thank you for your first Google review ever! I am flattered that my agency has provided such great service that you decided to share."
Profile photo of Leah Andersen

Leah Andersen

February 1, 2024

5  out of  5
rating by Leah Andersen
"I get people shop around for insurance but if you happen to land at State Farm with Stefanie you won't shop around anymore. She truly cares and is there to answer any questions you have. If there's a problem she takes the time to help you through it. Wish I could give more than 5 🌟"
We responded:
"🌟🌟🌟🌟🌟(🌟) ☺️ Thank you Leah!! You have been a blast to work with! From the day I met you during my radio show debut, to the day when you finally emailed me to try and save you some money, I am flattered that you chose me and my team to help you. I am looking forward to working with you and your family for many many more years!"
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Sonchin Fuerte

January 4, 2024

5  out of  5
rating by Sonchin Fuerte
"I love this insurance branch. I move out little while... When I go back to home insurance Definitely best insurance company. Now, my auto insurance together Great coverages...👌🎉"
We responded:
"Thank you for the kind words and thank you for choosing us to be your insurance agency! "
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Gloria Gibson

December 22, 2023

5  out of  5
rating by Gloria Gibson
"Josh is amazing! He had my policies ready and waiting for me. He kept me up to date and is always available when I need him. I am so glad I switched to State Farm!"
We responded:
"Josh has been an exceptional addition to my agency. I am lucky to have him on my team. I am so glad that he was able to help you with your policies. Please reach out anytime you need anything! Josh and the rest of us are always happy to help! 😁"
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Michael Rockwell

December 7, 2023

5  out of  5
rating by Michael Rockwell
"Carlos is the man! He was very polite and professional. Highly recommended!"
We responded:
"Thank you Michael!! Your kind words and compliment mean a lot to me! "
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candy elblein

November 22, 2023

5  out of  5
rating by candy elblein
"Stefanie Curtis is beyond wonderful to work with. On Saturday I emailed her what I needed. Expecting a response no sooner than Monday, because it was the weekend, I was surprised to hear back from almost immediately! On SATURDAY evening! By Monday afternoon my request was already satisfied. Thank you State Farm for providing agents like Stefanie!!"
We responded:
"You are so sweet! Thank you for your kind words! I always try to go above and beyond whenever I can. Thank you for your continued loyalty and I am looking forward to working with you for many years to come! "
Profile photo of Sarah Barbier

Sarah Barbier

October 26, 2023

5  out of  5
rating by Sarah Barbier
"I cannot thank Stefanie enough for a seamless process in helping us switch over our auto and home insurance. She has been a joy to work with, and has helped us save a substantial amount of money on our polices with BETTER coverage. WE will be using her for all of our insurance needs and will be happy to refer others to her."
We responded:
"Thank you so much for your kind words! I’m delighted that we were able to get you switched over seamlessly. I’m looking forward to working with you and your family for many years!! Referrals are the greatest compliment, and I’m grateful for your willingness to recommend us to others. Thanks again!!"
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Maria Dee

October 24, 2023

5  out of  5
rating by Maria Dee
"Stephanie has been nothing short of amazing! Working with her made our home buying experience so easy and one less thing to worry about. After the purchase of our home was complete, she called to see if we had any questions and answer any questions we had. We’re extremely happy with Stephanie at State Farm!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our agency provided you with an amazing home buying experience. You did the hard part of finding your dream home and we made sure it was insured properly! Your satisfaction is our priority, and we're here to help with any questions you may have in the future. Welcome to the State Farm family!"
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Rachel Miller

August 31, 2023

5  out of  5
rating by Rachel Miller
"Stefanie is the best! She is very easy to talk to and asked all the right questions to ensure we have the right coverage for our home, auto and life insurance policies. If we have questions she is quick to respond. We can’t say enough great things!"
We responded:
"Thank you so much!!!! I appreciate your kind words. It’s been my pleasure helping you and your family get your insurance policies all switched over. I’m looking forward to working with you for many more years to come! "
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Holly Duron

August 30, 2023

5  out of  5
rating by Holly Duron
"Stefanie C. was great! Reached out to me right away and got me set up with everything I needed in minutes. Very happy I was paired with her as my agent!"
We responded:
"I’m glad that I could make it nice and easy for you! I’m thrilled you chose me and my agency for your insurance needs! I’m looking forward to working with you for many years to come :) "
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amanda passalaqua

August 30, 2023

5  out of  5
rating by amanda passalaqua
"Stephanie and her staff actual care about her customers. They're very helpful in explaining stuff to you when you have questions."
We responded:
"Thank you so much for your kind words!! It means a lot to me! "
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Rebekah Beck

August 24, 2023

5  out of  5
rating by Rebekah Beck
"We recently changed our insurance company and have been very happy so far. Stephanie has been great to work with. She is easy to contact and is very thorough when explaining things."
We responded:
"It has been a pleasure working with you!! Thank you so much for the kind words! "
Profile photo of Ahsun Ghias

Ahsun Ghias

August 24, 2023

1  out of  5
rating by Ahsun Ghias
"Statefarm does not know what they billing their customers neither does their agents. Terrible 7-month journey with Statefarm. Highly unlikely to recommend them."
We responded:
"Thanks for the feedback, Muhammad. I know the new billing platform had been confusing for you. I tried my best to help navigate and make it as painless as possible during the transition. I appreciate your business from the last 7 months. No hard feelings on our end and please take care! "
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N P

July 13, 2023

5  out of  5
rating by N P
"Stefanie is awesome, had me going in 5 minutes. I switched policies and saved $1200. Don't hesitate if you are on the fence, especially in this economy."
We responded:
"I think you are awesome too! Haha. I am glad your dad got us connected! I am thrilled that you are saving so much money but I really think you are going to be glad you switched for so many reasons! I am looking forward to working with you and your family for many many years! "
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Terry Brennan

July 10, 2023

5  out of  5
rating by Terry Brennan
"Stephanie definitely runs a “tight ship”! Ever since my initial phone call with Ethan I received nothing but sincere and thorough customer service from each member of the team! You can easily see this starts at the top and is noticeable throughout. While I love paying my bills on the app, the personal touch I have with the office is hands down the #1 reason I chose to insure with State Farm. Whether switching my vehicle or dealing with billing I have never once talked to an operator or even had to leave a message! Even as the Agent, Stephanie has been accessible and reaches out herself to deal with certain request. I look forward to doing more business with Stephanie in the future for all of my insurance needs! Well done team!"
We responded:
"Thank you so much Terry! Customers like you, make our job easy! You have been pleasant to work with and I have enjoyed every conversation we have had. I also look forward to working with you for many years to come! Thanks again!"
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Debra McMahon

July 6, 2023

5  out of  5
rating by Debra McMahon
"The agents at State Farm in Gurnee, Il made the process of switching our car and homeowners insurance easier than we had anticipated. Employees, Carlos and Stephanie were professional, knowledgeable and welcoming when we visited the office. We feel confident trusting State Farm, Stephanie and Carlos with our business."
We responded:
"Thank you so much Debbie! I am so glad it was easy for you and Chris to get switched over! It was lovely meeting you the other day and we all look forward to working with you for many more years to come! Thank you!"
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Veronica Orozco

June 5, 2023

5  out of  5
rating by Veronica Orozco
"They are very friendly and understand very well your situation. They provide excellent solution options. Specifically Carlos is providing an excellent professional support. Keep that great service guys."
We responded:
"Thank you for the kind words! We take pride in providing the best customer service we can! Thank you for choosing our agency for your insurance needs! "
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Danny Espinoza

May 11, 2023

5  out of  5
rating by Danny Espinoza
"Josh Peete is the absolute best to work with! Always helps out with my questions any day of the week lol."
We responded:
"Thank you!! I am so glad that Josh has been able to help get all of your questions answered. Please let us know if you need anything else. We are always happy to help!! "
Profile photo of Moma Vidakovic

Moma Vidakovic

May 3, 2023

5  out of  5
rating by Moma Vidakovic
"Stefanie and her team are superb. We trust their advice and guidance to insure our entire household. Ann and Ethan are personable and responsive. We have worked with Ann for many years and she was very helpful on all occasions when we needed to file a claim. Stefanie is a pleasure to interact with and she is licensed in both Illinois and Wisconsin, which made things super easy during our interstate move. We have been with State Farm for 20+ years but Stefanie and her team are a cut above!"
We responded:
"Your kind words mean a lot to me! Thank you for trusting us with your insurance needs all of these years! I am looking forward to working with you for many more years to come! "
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charlie blanchard

March 23, 2023

5  out of  5
rating by charlie blanchard
"Stephanie was very nice and helpful. Would recommend to people looking for a new agent."
We responded:
"Thank you Charlie! Your recommendation means a lot to me! "
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Geraldine May

March 6, 2023

5  out of  5
rating by Geraldine May
"Very nice and pleasant very good explaining ins likeable person"
We responded:
"I am so glad you called in! It was lovely meeting with you and getting your new policies set up. I am pleased that we could save you so much by switching. Welcome to our State Farm family! "