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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rachel Miller

August 31, 2023

5  out of  5 rating by Rachel Miller
"Stefanie is the best! She is very easy to talk to and asked all the right questions to ensure we have the right coverage for our home, auto and life insurance policies. If we have questions she is quick to respond. We can’t say enough great things!"

Holly Duron

August 30, 2023

5  out of  5 rating by Holly Duron
"Stefanie C. was great! Reached out to me right away and got me set up with everything I needed in minutes. Very happy I was paired with her as my agent!"

amanda passalaqua

August 30, 2023

5  out of  5 rating by amanda passalaqua
"Stephanie and her staff actual care about her customers. They're very helpful in explaining stuff to you when you have questions."

Rebekah Beck

August 24, 2023

5  out of  5 rating by Rebekah Beck
"We recently changed our insurance company and have been very happy so far. Stephanie has been great to work with. She is easy to contact and is very thorough when explaining things."

Ahsun Ghias

August 24, 2023

1  out of  5 rating by Ahsun Ghias
"Statefarm does not know what they billing their customers neither does their agents. Terrible 7-month journey with Statefarm. Highly unlikely to recommend them."

Nader Judah

July 13, 2023

5  out of  5 rating by Nader Judah
"Stefanie is awesome, had me going in 5 minutes. I switched policies and saved $1200. Don't hesitate if you are on the fence, especially in this economy."

Terry Brennan

July 10, 2023

5  out of  5 rating by Terry Brennan
"Stephanie definitely runs a “tight ship”! Ever since my initial phone call with Ethan I received nothing but sincere and thorough customer service from each member of the team! You can easily see this starts at the top and is noticeable throughout. While I love paying my bills on the app, the personal touch I have with the office is hands down the #1 reason I chose to insure with State Farm. Whether switching my vehicle or dealing with billing I have never once talked to an operator or even had to leave a message! Even as the Agent, Stephanie has been accessible and reaches out herself to deal with certain request. I look forward to doing more business with Stephanie in the future for all of my insurance needs! Well done team!"

Debra McMahon

July 6, 2023

5  out of  5 rating by Debra McMahon
"The agents at State Farm in Gurnee, Il made the process of switching our car and homeowners insurance easier than we had anticipated. Employees, Carlos and Stephanie were professional, knowledgeable and welcoming when we visited the office. We feel confident trusting State Farm, Stephanie and Carlos with our business."

Veronica Orozco

June 5, 2023

5  out of  5 rating by Veronica Orozco
"They are very friendly and understand very well your situation. They provide excellent solution options. Specifically Carlos is providing an excellent professional support. Keep that great service guys."

Danny Espinoza

May 11, 2023

5  out of  5 rating by Danny Espinoza
"Josh Peete is the absolute best to work with! Always helps out with my questions any day of the week lol."

Moma Vidakovic

May 3, 2023

5  out of  5 rating by Moma Vidakovic
"Stefanie and her team are superb. We trust their advice and guidance to insure our entire household. Ann and Ethan are personable and responsive. We have worked with Ann for many years and she was very helpful on all occasions when we needed to file a claim. Stefanie is a pleasure to interact with and she is licensed in both Illinois and Wisconsin, which made things super easy during our interstate move. We have been with State Farm for 20+ years but Stefanie and her team are a cut above!"

charlie blanchard

March 23, 2023

5  out of  5 rating by charlie blanchard
"Stephanie was very nice and helpful. Would recommend to people looking for a new agent."

Geraldine May

March 6, 2023

5  out of  5 rating by Geraldine May
"Very nice and pleasant very good explaining ins likeable person"

Patti Backman

January 19, 2023

5  out of  5 rating by Patti Backman
"Carlos was great in getting me the best rates for my Homeowners and auto insurance. Carlos was easy to work with. He explained everything and was very efficient."

Crown Vanity Chicago

December 1, 2022

5  out of  5 rating by Crown Vanity Chicago
"Exceptional customer service, first and foremost! We set up insurance for the business with Ethan. He is phenomenal, to say the least! So very kind and understanding to how busy we are and was able to accommodate to our needs and help set us up for success! Thank you Ethan! You are doing a fantastic job representing for State Farm! Keep it up!"

Marilyn Mays

November 1, 2022

5  out of  5 rating by Marilyn Mays
"Stefanie and her team, including Carlos, Ann and Ethan are knowledgeable, professional and friendly. They patiently answered my questions and offered suggestions for my concerns about being over or under insured (information I couldn't get from my former insurance agency when I inquired about it). I learned a lot and I'm glad that I switched to Stefanie Curtis - State Farm Insurance Agent."

Linda Sorrentino

October 21, 2022

5  out of  5 rating by Linda Sorrentino
"Great Agency. Nice, knowledgeable people. Carlos was so helpful! Very pleasant experience working with them. That's what life is all about."

Mr. Jordan Vinson

October 15, 2022

5  out of  5 rating by Mr. Jordan Vinson
"Been working with Stefanie Curtis State Farm Insurance Agency for about a month now & I'm extremely pleased with her knowledge regarding Life Insurance, Auto Insurance, & Home Insurance and even Disability Insurance. She is responsive, friendly, & professional. She's there when I have questions or concerns. Solid go to for Insurance. Thank you for your help."

Carlos Lopez

October 11, 2022

5  out of  5 rating by Carlos Lopez
"Very professional great help"

gerardo lopez

October 5, 2022

5  out of  5 rating by gerardo lopez
"Currently working with Ethan Spencer on obtaining home and auto insurance. He has been nothing short of exceptional in all aspects. He takes the time to ask the right questions and make the right recommendations. A few times I have needed immediate proof of coverage and he has always provided a quick response to our needs. Only time will tell how happy we are with State Farm, but as long as the service continues to be what Ethan has started us with the outlook looks great! Thanks for everything thus far Ethan!"

Daniel Foster

September 29, 2022

5  out of  5 rating by Daniel Foster
"Stephanie is responsive and informative whenever we have changes to our insurance needs or questions about products and what best fits our needs and budget. Most importantly, Stephanie is comfortable to talk to and easy to work with!"

Andy Matti

September 10, 2022

5  out of  5 rating by Andy Matti
"Ethan Was awesome!!!!!! Very knowledgeable and informative. Answered all my questions and wonderful young man to talk to. I am pleased with the prices for new car policy and also home insurance as well. If there was higher rating then 5 stars. I would have given him that as well."

gabriela zamarripa

August 30, 2022

5  out of  5 rating by gabriela zamarripa
"Love the way they care about my needs and my wants"

Subin Philip

August 27, 2022

5  out of  5 rating by Subin Philip
"Excellent customer service. My special thanks to Stefanie and team for the gift card. Thank you."

Tyler McManus

July 29, 2022

5  out of  5 rating by Tyler McManus
"Very easy to get started, straight forward and to the point and friendly."