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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamie Luka

February 2, 2026

5  out of  5
rating by Jamie Luka
"Karla and Stefanie are incredibible in customer service please go to them as no one is better in service. I have problems typing recently otherwise I would type a phone book about their service they constantly provide."
We responded:
"Jamie, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. We appreciate you! - Stefanie"
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PJ Rollins

January 30, 2026

5  out of  5
rating by PJ Rollins
"Unlike the majority of insurance companies I have had in the past, this State Farm continues to provide competitive costs that actually reward you for good driving with decreases in price."
We responded:
"PJ, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Stefanie"
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Dustin Weber

January 28, 2026

5  out of  5
rating by Dustin Weber
"Couldn't have been any easier. Would very much recommend Stephanie's office. Agents are very friendly and professional. A great rate also."
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Syed Rizvi

January 28, 2026

5  out of  5
rating by Syed Rizvi
"I had a great experience with Stefanie Curtis and her team. They keep me posted with any changes or any concerns and protect me and my property tp the best of there ability. I am very much satisfied with their service. Thank you."
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Karen Figura

January 28, 2026

5  out of  5
rating by Karen Figura
"We are very satisfied with Stefanie and all of her staff. They are very friendly and easy to work with. It’s nice to know they have our best interests in mind. Mike and Karen Figura"
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Noel O.

January 26, 2026

5  out of  5
rating by Noel O.
"I definitely recommend this place, Stefanie and her team are very helpful and awesome, specially Ethan. With all the smiles and pleasant greetings right after you step in to their office door, for sure you will get the right help and good quote. Keep up the good work, you guys are doing Stellar services."
We responded:
"Thank you so much, Noel! It makes me so happy to know that you feel welcomed the moment you step into our office! Our entire team works hard to make insurance simple, friendly, and tailored to each customer, so your kind words mean a lot to us. Thanks again for trusting us with your life and vehicle insurance - we're always here when you need us! "
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John Lindner

January 21, 2026

5  out of  5
rating by John Lindner
"State Farm he's been my insurance provider for over 15 years and during that time working through my insurance needs has been seamless. One added plus has been the ease in communication, and always quick and efficient follow through of Stephanie Curtis my agent. Thumbs 👍 up to both Stephanie and State Farm."
We responded:
"I am so glad to hear that communication and follow-through have made the process seamless for you. It's an honor to be your State Farm agent and I appreciate your support! Thank you!"
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Karen Kerber

January 21, 2026

5  out of  5
rating by Karen Kerber
"Everyone at my State Farm has had to be very patient with me - and they have!! They are a wonderful bunch and take good care of me!"
We responded:
"Karen, thank you so much for taking the time to leave such a thoughtful review. It means a lot to know that you feel well taken care of - that's always our goal. We appreciate you!"
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Deborah scales

January 21, 2026

5  out of  5
rating by Deborah scales
"We have recently joined this group.Such a difference from the one we had before. Always keeping us updated,prompt reimbursement, and our insurance rate has gone down. Great group so happy we found them."
We responded:
"Thank you for the wonderful review! We're glad to hear you've had such a great experience with our team and that we could help lower your insurance rate while keeping you informed every step of the way! We appreciate your trust a are always here when you need us. "
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Yung Kami

January 14, 2026

5  out of  5
rating by Yung Kami
"Great customer service and beat my current insurance price"
We responded:
"Yung, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Stefanie "
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Sofia Orlov

January 5, 2026

5  out of  5
rating by Sofia Orlov
"I hold home and two auto policies with this office. I always feel welcome when I come to the office, or call. The agents are friendly and most importantly knowledgeable. They patiently explain every item on the policy. Making suggestions on what needs to be included as a coverage and how it benefits you. I usually work with Ethan, he is awesome!"
We responded:
"Sofia, thank you so much for your wonderful review and for trusting us with your home and auto policies. We're so glad you feel welcomed and taken care of by our team - and we love hearing that Ethan has been especially helpful! Our goal is always to explain coverage clearly and make sure your policies truly fit your needs. We appreciate you and look forward to continuing to serve you! "
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S.Hassam Shahid

December 17, 2025

5  out of  5
rating by S.Hassam Shahid
"I’ve been with state farm for a while now and quite happy. Stephanie is great and goes out of her way to find you discounts and the right level of policy coverage."
We responded:
"Thank you so much for your kind words! It's always my goal to help find the right coverage at a great price and I'm glad to hear you've been happy with your experience. We're always here to help if you need anything! "
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candy elblein

December 15, 2025

5  out of  5
rating by candy elblein
"Stefanie Curtis is beyond wonderful to work with. On Saturday I emailed her what I needed. Expecting a response no sooner than Monday, because it was the weekend, I was surprised to hear back from almost immediately! On SATURDAY evening! By Monday afternoon my request was already satisfied. Thank you State Farm for providing agents like Stefanie!!"
We responded:
"You are so sweet! Thank you for your kind words! I always try to go above and beyond whenever I can. Thank you for your continued loyalty and I am looking forward to working with you for many years to come! "
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Chris Mercado

December 3, 2025

5  out of  5
rating by Chris Mercado
"AMAZING CUSTOMER SERVICE"
We responded:
"THANK YOU!! I am so glad you had an amazing customer service experience with our office here in Gurnee. We appreciate you taking the time to share your feedback. We're always here if you need anything!"
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Gloria Gibson

December 2, 2025

5  out of  5
rating by Gloria Gibson
"Josh is amazing! He had my policies ready and waiting for me. He kept me up to date and is always available when I need him. I am so glad I switched to State Farm!"
We responded:
"Josh has been an exceptional addition to my agency. I am lucky to have him on my team. I am so glad that he was able to help you with your policies. Please reach out anytime you need anything! Josh and the rest of us are always happy to help! 😁"
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James Galarza

November 25, 2025

5  out of  5
rating by James Galarza
"Atención excelente los empleados bien profesionales"
We responded:
"James, ¡muchas gracias! Nos alegra mucho saber que la atención fue excelente y que el equipo fue muy profesional. - Stefanie"
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sklapak

November 20, 2025

5  out of  5
rating by sklapak
"Excellent service. Stefanie is so helpful!"
We responded:
"Thank you for the great review! I am proud to serve our Gurnee and Lake County community. I am grateful for the opportunity to help you with your insurance needs! "
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Cynthia Noonan

November 19, 2025

5  out of  5
rating by Cynthia Noonan
"No voicemail! Liz picked up when I called the very first time and answered all my questions! Also, best quote!"
We responded:
"We pride ourselves on being accessible and helpful, so your kind words mean a lot! Thanks for being a part of our State Farm family!"
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William Walker

November 19, 2025

5  out of  5
rating by William Walker
"Excellent agent who inspires trust with regards to all of our insurance needs. Auto, Home and Business."
We responded:
"Thank you so much, William! I truly appreciate your trust in my team. We're always here to make insurance simple and stress-free. Thank you again for choosing our State Farm agency! "
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Fran Lesza

November 16, 2025

5  out of  5
rating by Fran Lesza
"State Farm gave fair and reasonable rates. Staff are very professional, helpful and friendly."
We responded:
"Thank you, Fran! We're so glad you had a great experience with our team. We appreciate you choosing us!"
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Jeanine Cook

October 29, 2025

5  out of  5
rating by Jeanine Cook
"Very polite and professional staff."
We responded:
"Thank you for taking the time to share your feedback! I am happy to hear that my team made a positive impression!"
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dominic derose

October 23, 2025

5  out of  5
rating by dominic derose
"Exceptional price, super easy to switch and even helped me cancel my old insurance."
We responded:
"Dominic, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Stefanie "
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Mr. Chev

October 17, 2025

5  out of  5
rating by Mr. Chev
"Stefanie is amazing to work with! Very personable, speaks clearly, and she really knows her information. Highly recommend her entire agency!"
We responded:
"Thank you so much for your kind words! It truly means a lot to hear that you have had such a positive experience. Our team works hard to make insurance simple and personal, and I'm glad that came through. I appreciate your trust and support! "
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Marivic Lapid

September 19, 2025

5  out of  5
rating by Marivic Lapid
"Stefanie is the best. Always provide us with our needs. I highly recommend her."
We responded:
"Marivic, thank you so much for your kind words about my team. We are honored to assist you in your insurance needs! - Stefanie"
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Syed Ahmed

September 9, 2025

5  out of  5
rating by Syed Ahmed
"Agency was able to assist me in finding the best quote for my vehicles as well as homeowner's insurance. Trent was the agent who assisted me. He is very courteous and professional."
We responded:
"Thank you for your kind words!"